At Draptura Sales, we understand that timely delivery is crucial to your shopping experience. Whether you’re gearing up for a workout or updating your casual wardrobe, we want to ensure that your new activewear arrives as quickly and efficiently as possible. Here’s everything you need to know about our delivery process:
Order Processing
Once you place an order, our team works diligently to process it within 1-2 business days. During this time, we carefully prepare your items, ensuring that they meet our high standards of quality before they are shipped out.
Shipping Options
We offer two convenient shipping options to suit your needs:
- Standard Shipping: For a flat fee of $12.95, your order will be shipped via DHL or FedEx. With this option, you can expect your package to arrive within 10-15 business days after it leaves our warehouse.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option typically takes 15-25 business days for delivery. It’s a great choice if you’re looking to save on shipping costs and don’t mind a slightly longer wait.
International Shipping
We are proud to serve customers worldwide, bringing our premium activewear and casual fashion to your doorstep. However, please note that we do not ship to some remote areas in Asia and other select regions. If you have any questions about whether we deliver to your location, feel free to reach out to our customer service team at [email protected].
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time, so you always know when to expect your new Draptura gear.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.
Customer Support
If you have any questions or concerns about your delivery, our customer service team is here to help. You can reach us at [email protected], and we’ll be happy to assist you with any inquiries.
Thank you for choosing Draptura Sales. We look forward to delivering your new favorite pieces and helping you elevate your style with ease and confidence!
